Infosys PureConnect Extended Support is being offered and supported solely by Infosys as an option to Genesys PureConnect customers and partners to provide continued product support beyond Genesys PureConnect EOL.
Looking for help troubleshooting a product issue or answering a product question, please raise a case in our customer care portal.
| Region | Contact |
|---|---|
| APAC | +65 3129 1233 |
| EMEA | +44 20 3148 4573 |
| US/CANADA | +1 214 785 2397 |
| LATAM | +55 21 2018 6944 |
Note: The Customer Care numbers are exclusively for existing customers of Infosys Extended Support Offer for Genesys PureConnect Software. For all other enquiries, please contact us PCC_ExtendedSupport@infosys.com.
All PureConnect technical documents and training resources under one roof.