Infosys Extended Support Offer for Genesys PureConnect Software

Infosys PureConnect Extended Support is being offered and supported solely by Infosys as an option to Genesys PureConnect customers and partners to provide continued product support beyond Genesys PureConnect EOL.

Customer Care

Looking for help troubleshooting a product issue or answering a product question, use our Chatbot to ask questions about PureConnect or to quickly and easily create new cases. We will continue to enhance both the user experience and the knowledge it provides.

Note: For all other inquiries, please contact us PCC_ExtendedSupport@infosys.com.

Resources

All PureConnect technical documents and training resources under one roof.

Note: This resource section serves as an archived repository of PureConnect product information as provided by Genesys. Please disregard any links or references to Genesys as they may no longer be valid or applicable.